Shipping policy

Shipping & Processing

In-stock orders are processed within 3–5 business days. Processing time is separate from carrier transit time and does not include weekends or holidays.

Shipping costs & delivery

Free standard shipping is available on United States orders of $75 or more. Available shipping methods and charges are shown at checkout. Any carrier delivery estimate is in addition to order processing time and is not a guaranteed arrival date.

Custom items & preorders

The 3–5 business-day processing window applies only to in-stock items. Please check the product description for custom or preorder timing. If no timing is listed, contact us before ordering.

Order help

Check your shipping address before placing your order. For shipping questions or address correction requests, email shopotsco@gmail.com with your order number. Address changes may not be possible after shipment.